Terms of use

Last updated: 1 November 2026

Important safety notice. Storgé is a peace-of-mind tool, not an emergency, medical, or monitoring service. It does not contact emergency services, does not track location, and cannot guarantee that a notification arrives on time: phones run out of battery, lose signal, mute notifications, or are switched off. A missed check-in does not mean something is wrong, and a check-in does not mean everything is fine. In an emergency, call your local emergency number (112 in Europe, 911 in the US) right away. Do not rely on Storgé to protect anyone's health or safety.

1. Who we are and these terms

Storgé (the app and mystorge.com) is provided by DeployHelp LLC, Yerevan, Armenia (“we”). By using Storgé you agree to these terms and to our privacy policy. If you don't agree, please don't use Storgé. Contact: contact@mystorge.com.

2. Who can use Storgé

You need to be 18 or older (or the age of majority where you live) to create an account.
Parents and children join a family only through a code or QR from the family organiser. The organiser confirms they have the right to add each person: for a child, that they are the parent or guardian or have their permission; for an adult (for example an elderly parent), that the person knows about Storgé and agrees to take part.
Storgé is for families who care for each other. Don't use it to watch, control or harass anyone.

3. Your account and family

You sign in with a link sent to your email. Keep your email account secure; anyone who controls it can sign in as you.
The organiser manages the family: invites, schedules, alert order, and removing people. If the organiser deletes their account, another adult in the family becomes organiser.
You are responsible for what you share in your family (names, moods, hearts) being accurate and kind.

4. Plans and payments

Free covers you and one parent or child, with one daily check-in or one timed stop and the full alert chain.
Family is a paid subscription (monthly or yearly) bought through Google Play or the Apple App Store, with a free trial where offered. The price is shown in the app before you buy.
Subscriptions renew automatically until you cancel. Cancel any time in your Google Play or App Store account settings, at least 24 hours before renewal; you keep Family until the end of the period you paid for. Deleting the app or your account does not cancel a store subscription.
Payments, refunds and billing are handled by Google or Apple under their terms; we never see your card details. Where the law gives you a right to a refund or to withdraw, that right applies.
If a subscription ends, Storgé gives you a grace period, then keeps one person watched and pauses the others until you renew or choose who stays. Paused people can still say “I'm OK”.

5. Acceptable use

Don't misuse Storgé: no tracking or monitoring anyone without their knowledge, no adding people without the right to do so, no attempts to break, overload, reverse-engineer or get into other families' data, and no using it against the law. We may suspend or close accounts that do.

6. Our service

We work hard to keep Storgé running, but it is provided “as is” and “as available”. We can't promise it will be uninterrupted, error-free, or that every notification arrives.
We may change, add or remove features. If we ever shut Storgé down, we will give at least 30 days' notice in the app and handle remaining subscriptions fairly.
The Storgé name, hen characters, design and software belong to DeployHelp LLC. You get a personal, non-transferable right to use the app for your family.

7. Limitation of liability

To the fullest extent the law allows, DeployHelp LLC is not liable for any harm, injury, loss or damage that results from a check-in, a missed check-in, a late or undelivered notification, or relying on Storgé instead of contacting someone directly or calling emergency services. Our total liability for anything related to Storgé is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your statutory rights as a consumer.

8. Ending

You can stop using Storgé and delete your account at any time. We may close accounts that break these terms. Sections 7 and 9 continue to apply.

9. Law and disputes

These terms are governed by the laws of the Republic of Armenia, and disputes go to the courts of Yerevan, unless the consumer law of the country where you live gives you the right to bring a claim there or to its protections. Please write to us first; most things can be solved by email.

10. Changes

We may update these terms. If a change matters, we'll tell you in the app before it takes effect. Continuing to use Storgé after that means you accept the new terms.